Safety & Security
To rent a car is as easy as purchasing any other item over the internet. It’s simple and we ensure safety.
All rental bookings on our site are paid online. This takes the hassle out of dealing with cash. Any extras (e.g., car seats) can be charged through our site.
All vehicles must be booked online. The vehicles marked as “instant rental” are guaranteed to be available upon booking. All other vehicles will need the approval of the vehicle owner prior to confirmation. You will not be charged until acceptance is confirmed.
Once a rental is booked and paid for through our online services via debit or credit card, we are able to guarantee more safety for all parties because we know exactly who has reserved the vehicle. You also are able to view each users’ profile ratings.
At the time of each booking when payment is made, the owner is guaranteed of their money. My Car - Your Rental holds this payment. For security, the agreed payment is only transferred to the vehicle owner when both parties can confirm that the car has been returned and the rental is terminated.
We provide a seamless way to communicate (e.g., email and text). All vehicle owners profiles are confirmed by text as well so you can be sure to get hold of the right person on the other line.