The car worked well for the few days we needed it. Sonya was not present for pick up or drop off but did leave it in a lot near the airport to make it easy to pick up.

The vehicle I rented was not available at the agreed pickup time. I had to wait several hours to revive a car, which still was not the vehicle I asked for. Communication was very poor, the vehicle was not clean when I received it.

Andrew was happy with the arrangements made for car hire. Communiticationwas very good, unfortunately Andrew didn't have time to refuel the vehicle so he passed on $20 when he dropped off the vehicle. Thank you for accommodating us at short notice.

Nice car overall,spacious Just keep some extra time 20 min odd to find the car and keys

An older car but really reliable. Easy to drive with plenty of room. Novel having an asian GPS but not an issue with Google maps on your phone. Sonya and her husband, Indi, were easy to contact and easy to deal with. I would definitely seek them out on MyCarYourRental should I be lucky enough to get to NZ again in the future.

She asked us to contact her when we arrived which we did. We got no reply for 20 minutes, so proceeded by taxi, to the agreed pick up point at the Pak n Save carpark in Hawthorne Street. After searching the carpark at Pak n Save and ringing Sonya's husband, we were told the pick up point had been changed and the car was parked at the Airport carpark. We had to take the taxi back to the airport putting us $70.60 out of pocket. Sonya's husband said he would send instructions with where the car was parked. He sent 13 emails. I had to log in to view each email. The instructions were on the last email. Meanwhile we had searched the carpark in the 30 degree heat and finally located the vehicle before I got to the final email. I found the keys, but was unable to locate the parking ticket to get out of the carpark. After searching for 30 minutes we finally found the ticket. As the car had been parked in the carpark since the previous person had left it there, it cost us a further $20 to get it out of the carpark. We were now $90.60 out of pocket. All this happened because Sonya was too lazy to be bothered to turn up and fill in the paperwork and take the photographs as she was meant to. Sonya never bothered to turn up on the last day when we returned the car at 6.00am. We left it in the carpark where we found it as we had to catch our flight.

Great car for our trip. Owner was quite late meeting us for pick up and didn't communicate this in the best way. Otherwise the car worked out really well for us.

Sonya was easy to deal with and communicated well. Good rental experience for the first time using mycaryourrental.

Sonya was considerate and lovely to communicate with. The car was perfect for what we needed it for.