The car we rented from Henrik was in a terrible condition from the beginning. We try to contact him thru his mobile Number. He never picks up the phone. He never agreed to meet us. He told us he has no Phone, then he told us he has no other way to communicate. We used 200 Dollars of oil to drive down to the south island and back. We told him that we get stuck with the car every 200 km means the car lost complete power in the middle of the road . Horror to drive a car like this and it ruined our trip on our holiday. We could not drive anymore hills etc. When we told him he told us just fill up the tank every 200 km and he 100% new of the condition of the car. The engine burned the oil because there was a leak inside the engine. There was no oil filled up when we pick up the car. The smoke who come out of the exhaust was incredible . We wanted to show him and ask him for a email to send him pictures. After that he never answer our messages for a whole week. Finally we went to the police to report him and let him know. After that he just send a message that he was outside the country and didn't had internet in Denmark. Us a Tourist in NZ we felt terrible and couldn't belief someone like Henrik would rent a car like this to us. We felt constantly in danger and could not just walk away with all the luggage we had to go camping. Don't even think to rent a car from Henry on top of it the car was stinky. IT its impossible everyone has a phone or Internet to run a business like that. We where in a big fear to get stuck on the road somewhere with no help from Henrik. Don't ever rent a car from him. He didn't come to collect the car when we ask him to talk to him in person.

Very quick communication and quite attentive. I booked fairly late not giving very much notice at all and he managed to sort something out for me. If I'm ever back, I will use the service again.